CONTACT US : +1-647-239-9260

FAQ's

What is the usual delivery time for wedding invitations? Can I place a rush order?

Most of our invites usually take 2-3 weeks to deliver. In case of a rush order, please mention it under special remarks while placing the order. We will revert to you within 24 hours if we can fulfill the order by the specified date. We try our best to accommodate our client requests, however, in case we are not able to meet the delivery date we will not accept the order and refund all your money immediately.

Can I customize my cards?

Yes, you can customize your cards. You can chat live with our support staff or leave a message with your requirements for us to revert to you. Customization charges might be applicable extra depending upon the nature and extent of customization. You would appreciate that customization is a iterative process and needs time and effort, therefore we might levy an advance fee before we commit to the customization.

How will I proof my card?

Once you have placed your order, we will send you some sample text / wordings via e-mail. You can choose from those samples or email us your own printing matter alongwith the font you would want it in. Printing for wedding invites is usually done in script fonts however we can work with any font that you would need to supply to us. After receiving the font and text matter from you, we will send you an image file for proofing. You can view the proof and suggest changes or corrections, if any. The process is repeated till we get a confirmed go ahead from you. The order is processed after the green signal from you on the proof.

Can I print my card in multiple languages?

Yes, we can print in any language. All we need is the text matter typed along with desired font. We can even a print a single card in multiple languages (Indian as well as foreign). We shall send you details of the process upon receiving your order on the registered email.

What about additional levies, taxes and duties?

Charges, including but not limited to, customs or import duty, local taxes and duties are payable by you. We are unable to calculate those duties at the time of order but our support staff can find it out for you on request. Since these are matters beyond our control, we are unable to take responsibilities for such levies.

Can you print guest names and lists as well?

Yes, we can. There might be extra charges levied but we usually waive them off for sizeable orders. Please contact us at info@indianweddinginvitations.ca for such requests.

Can I buy extra envelopes and protective plastic covers / sleeves for the cards?

Yes you can. Please consult us for extra charges incurred for your choice of cards before placing your order. Please contact us at info@indianweddinginvitations.ca for such requests.

Can I add extra inserts / pages in the card?

Yes you can. Please consult us at info@indianweddinginvitations.ca for extra charges incurred for your choice of cards before placing your order.

Can I purchase cards without printing the text matter?

Yes of course. The price would remain the same and you can mention your request in the special remarks while placing your order.

Can you print cards for other occasions other than weddings?

Yes, you can get cards printed for any occasion. Please select and order the card and either ask us for samples for a particular occasion or send us the text matter you want printed along with the font. We will then send you the proof for approval before processing your order.

Can I order any quantity of cards and / or add-ons?

There is a minimum quantity specified for each product that you can order. Over and above that quantity you can order in multiples of a certain number as specified on the product page.

What if the product I liked is sold out?

Our products have limited inventory and sell out fast. In case a particular product is sold out, please contact us and we will try and source it specially for you. We cannot guarantee its availability but will leave no stone unturned to try and source it.

Do you supply sweets and chocolates as well along with sweet boxes?

No, we do not handle perishable goods like sweets and chocolates as import of food items is prohibited or controlled in most countries.

Is there any limitation on the quantity of the cards that I order?

A minimum quantity is specified for each product that you order on the website. However, any order over and above that minimum quantity has to be in multiples of a certain number as specified on the product detail page.

Can I get cards for other occasions other than weddings?

Yes, you can. There are cards on the site which can be used for various occasions. After you select and order the card, we send you samples of the printing matter with fonts or alternatively you send us the matter to be printed alongwith the selected font. After the proof has your approval, the order shall be processed further.

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